Terms & Conditions
Same Day Parcel & Couriers Service Sydney, Central Coast


  1. All parties dealing with Clipper Parcels Pty. Ltd. and using services provided by it or its contractors, sub-contractors or agents are requested to read these Terms and Conditions carefully. 
  2. Clipper Parcels Pty. Ltd. (hereon called the carrier) shall mean the parcel service.  Goods shall mean the cargo accepted from the consignor.
  3. To receive the $13.00* per coupon rate a minimum of five (5) coupons must be purchased.
  4. One (1) coupon is required per 25kg or 60x60x60cm parcel.
  5. Blue Mountains#, Newcastle# and Part of the Central Coast# deliveries are charged at two (2) coupons per parcel, per 25kg or 60 x 60 x 60cm. parcel.  See suburbs list for detail on which delivery suburbs require two coupons.
  6. Prices are subject to change.
  7. Coupons are valid for two (2) years from date of purchase.
  8. Coupons are non-refundable.
  9. If a price increase occurs an additional charge may be required for previous priced coupons.
  10. Maximum length of parcels should not exceed 2.0 metres in length and are subject to volume restrictions.
  11. Goods must be ready at pick up point when booking is made (waiting time is not included in our rate).
  12. Goods are to be properly packaged and to be addressed clearly and correctly.
  13. It is the customer's responsibility to arrange insurance to protect against loss or damage to their freight whilst in transit.
  14. No responsibility for carrying cash.
  15. An additional charge may be requested for any futile pickups.
  16. Should the consignee of the goods not be in attendance at the address given during normal trading hours or at the time specified when delivery is attempted an additional charge may be requested.
  17. The Carrier is not a common carrier and accepts no liability as such.
  18. The Carrier reserves the right to refuse the carriage or transport of any goods at its discretion.
  19. The Customer warrants that in entering into this Contract it does so on its own account and as agent for the Customer's Associates.
  20. Clipper Parcels acts only as agent for the purpose of arranging carriage of goods and does not act as principal. Contracts for carriage are made directly between an independent contractor as carrier and the customer seeking carriage of goods. Clipper Parcels may arrange for carriage of goods by any independent contractor.
  21. Under no circumstances whatsoever will Clipper Parcels be liable in respect of loss or damage to goods or in respect of any delay in delivery thereof whether arising through the act, neglect or default of Clipper Parcels, its servants, agents or principals. In particular, notwithstanding any clause of this document, under no circumstances shall Clipper Parcels be responsible to the Customer for any injurious act or default of Clipper Parcels, its agents or servants, nor, in any event, shall Clipper Parcels be held responsible for any loss, injury or damage suffered by the Customer in respect of:
    1. the theft, misdelivery, delay in delivery, loss, damage or destruction, by whatever cause, of any goods being carried or stored on behalf of the Customer by Clipper Parcels at any time (and regardless of whether there has been any deviation from any agreed or customary route of carriage or place of storage);
    2. any consequential loss of profit, revenue, business, contracts, or anticipates savings; or
    3. any other indirect consequential or special loss, injury or damage of any nature

    and whether in contract, tort (including without limitation, negligence or breach of statutory duty) or otherwise. In this clause 'Customer' includes the Customer's Associates.

  22. Freight shall be considered earned whether the goods are delivered to the consignee or not and whether damaged or otherwise. Under no circumstances will payment for freight be refunded.
  23. These conditions are read subject to any implied terms, conditions or warranties required by the Trade Practices Act 1974 (Cth) or any other relevant legislation in so far as the same may be applicable.